These Subprocessors set out below provide cloud hosting and storage services, content delivery services, assist in providing customer support, as well as incident tracking, response, diagnosis and resolution services.
Email dpa@chatlio.com to be notified of changes to Chatlio subprocessors.
Last updated: June 2026
| Service/Vendor | Purpose | Location |
|---|---|---|
| Hetzner | Cloud hosting (application servers, databases, load balancers) | USA |
| Amazon AWS | File storage (S3) | USA |
| Slack | Messaging and data hosting | USA |
| Bird (Pusher) | Messaging | UK |
| Stripe | Payment processing and billing | USA |
| Helpscout | Customer support (email) | USA |
| Twilio Segment | Analytics forwarder (optional, off by default) | USA |
| Cloudflare | Content delivery | USA |
| Email and Drive | USA | |
| Zapier | Integrations (optional, opt-in) | USA |
| Backblaze | Cloud hosting | USA |
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