Visitors chat on your site. Your team replies from Slack, with no separate agent inbox.
The first official live chat app fully integrated with Slack.
Unlike other solutions, multiple teammates can help an individual site visitor simultaneously.
Available on all devices, using existing apps you already have installed.
Use Chatlio as your complete customer care system that easily integrates into your website and your Slack account. Chat with visitors with no additional software.
View all FeaturesChatlio automatically displays your customer’s location, local time, browser and OS information, and the current page they are chatting from.
Chatlio connects a chat widget on your website to your Slack workspace. A visitor writes from your site, Chatlio creates a conversation in Slack, and anyone on your team with access can reply. The visitor never needs a Slack account and your operators do not need to keep another dashboard open.
Add the Chatlio widget to your site and choose a Slack channel for new conversations. Each visitor gets a dedicated Slack channel, so simultaneous chats stay separate. Messages, images, code snippets and typing indicators travel between the website widget and Slack in both directions.
See how Slack live chat worksChatlio fits support, success and sales teams that already spend their day in Slack. Teammates can join the same visitor conversation, answer from the Slack desktop or mobile app, and see visitor context such as the current page, location and browser.
Use Slack for customer supportYes. Change colors, labels, position and behavior in the dashboard, or use CSS and the JavaScript API for deeper control. Chatlio also has install guides for React, Next.js, WordPress, Shopify, Squarespace and Webflow.
See widget customization optionsPlans start at $29 per month and every plan includes a 30-day free trial. All plans include widget customization, triggers, saved replies and unlimited domains. Higher plans add operators, conversations and multiple widgets.
Compare plans and limits
I’ve tried basically every live chat system for RepeaterStore and @chatlio is by far the best. Amazing support team, great Slack integration.
Anyone who reads my screeds knows I seldom have love for vendors, the sterling exception right now is @chatlio. Absolutely fucking awesome.
When I discovered Chatlio almost 3 years ago, it was a game-changer for me. I hated to have to install "another" third-party software.
Before switching to Chatlio we struggled to keep up our high service standards. Since switching to Chatlio about 2 years ago we enjoy user-friendly chatlio.
I love the integration into Slack. We use Slack for all our messaging so having Chatlio integrate so seamlessly is awesome.
Its easy integration, quality, simplicity, innovative approach and outstanding support team.
That and the super simple WordPress plug-in that made adding Chatlio to our site almost no work.
The ability to handle and share conversations in Slack is amazing, and the reason we switched.
We got Chatlio up and running in minutes, and it's been fully stable and low maintenance over the last two years.
One thing that made Chatlio stand out to us was the direct integration with Slack.
Chatlio is an excellent livechat support feature. You can easily customize the template, hours of operation and more.
Chat with customers directly from Slack.
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